Aberdeen Flights Cancelled

Thursday

Travel in UK seems to be in a state of terminal decline.

Mrs B's flight from Birmingham to Aberdeen this afternoon was cancelled by British Airways. Flights out of Birmingham were cancelled on Thursday and today but you won't find anything about it in the news. I've tried.

Instead of flying her to Aberdeen, BA flew her to Edinburgh and then put her in a minibus for the 120 mile drive up to Aberdeen.

She was late arriving in Aberdeen and the journey took twice as long as advertised. Oh yes British Airways gave her a sandwich on the flight.

They really know how to look after passengers! BA will be hearing from us in due course.

Graham Elderson, who is in London, is supposed to be meeting up with her in Aberdeen tomorrow, Saturday.

On 4 March, Mrs B booked a First ScotRail overnight sleeper for him. They took the money but failed to deliver the tickets to him.

She was assured by First ScotRail that all was in order and that all he had to do was turn up at Euston and pick up the tickets there.

He arrived at Euston, they had no knowledge of the booking.

Staff at Euston had no more success contacting First ScotRail than Mrs B when she tried to make the original booking. Eventually they managed to fax First ScotRail who confirmed that the booking existed. He was then able to get on the train.

What a shambles! British Airways and First Scotrail both mess up on the same day. Do they really expect customers to come back for more?

Friday

I can report that Mrs B and Graham Elderson have met up in the frozen North despite the failings of the British transport system.