Monday, April 04, 2005

Another First ScotRail Fiasco

Sunday

Passengers booked on Sunday night's First ScotRail sleeper service from Aberdeen to London Euston found that it had been cancelled.

The explanation was that the engine had broken down.

Passengers were offered travel by local train, stopping at all stations, to Edinburgh and then a bus from Edinburgh to Euston.

Graham Elderson is not impressed. He had to be at work in London at 9.00am.

If this is how Brits organize their public transport system it is not surprising that the rest of the World describe the system as "quaint" ie unacceptable.

First ScotRail didn't deliver tickets, paid for three weeks in advance, and now they haven't even delivered the train.

One couple had booked berths on the Caledondian Sleeper to link up in London with Eurostar's London/Paris service. They were very angry. First ScotRail to Eurostar - sounds like a case of from the "ridiculous to the sublime" and totally unacceptable.

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